Hello there! I am based in the UK and was wondering about the free returns - I normally wear size 38 but I never had Meindl boots before so not sure how true to size they are and whether i need to allow some room for a sock. What if the boots comes a bit tight? How would I return or exchange them for a bigger size ? I coudn't find anything about this on your returns section.. Thanks in advance!

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Aurélien- 08/06/2020 à 10:19

Vakuum GTX - Hiking Boots - Women's - Questions about return in case the boot is too small

Hello Ksenia, First of all, thank you for visiting Hardloop.co.uk! First of all, I advise you to take half a size above your usual shoes because your feet will swell during the effort. Then you can also measure your feet and consult our Size Guide Meindl - women's shoes. Finally, you have 100 days from the date of purchase to return your product free of charge if it does not fit you. Simply follow the steps below to get your return label: - Go to your customer area: Your order & returns - Get a return label - Download your label back and print it! I remain at your disposal for any further questions and wish you a good day. Stay safe ! Best regards, Aurélien - Hardloop Team ----------------------------------------- A committed actor, Hardloop has already planted more than 12,000 trees and campaigns for rational consumption.

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